Frequently asked questions
When will my order arrive?
UK orders usually arrive in 5–8 business days:
2–4 days to process, plus 3–4 days for shipping.
You’ll get a tracking email once it ships.
Questions? Email us at support@golfvitals.com.
Do you offer international shipping?
Not yet we currently ship within the UK only.
Can I change my shipping address after ordering?
Yes if you contact us within 24 hours, we’ll do our best to update it.
After packing or shipping, changes aren’t possible.
Reach out ASAP at support@golfvitals.com.
How do I track my order?
You’ll get a tracking email once your order ships.
You can also track it by logging into your account on our website.
Can I return my order?
Yes new or lightly used items can be returned within 30 days if they're undamaged and in original packaging.
To start a return, email us at support@golfvitals.com with your order number and reason.
What payment methods do you accept?
We accept Visa, MasterCard, Amex, Discover, Maestro, UnionPay, plus Apple Pay and Google Pay.
Can I change or cancel my order?
Yes within 24 hours of purchase.
After that, we can’t guarantee changes, but contact us ASAP at support@golfvitals.com and we’ll try to help.
Why was my payment declined?
It could be due to incorrect billing info, insufficient funds, or a bank issue.
Double-check your details or contact your bank for help.